Testimonials

Whether they are letters, cards, emails, or gifts from our clients, they all say one thing, 'Thank You'. Our customers are thrilled with our commitment to great service and products they purchase. Sure there are a few unhappy customers but not for long. We make sure that the buying experience is pleasant and consistent, one that builds a long term business relationship. Feel free to email us any comments or questions you may have.



Kevin,
I don't know whether to send my Grandma up there to give you a good whipping or to borrow money for gasoline and come up there and buy you a big steak. This is the second time that I have gotten more than I paid for. I am going to do something for you, just don't know what, at the moment. All I can say right now is double thanks.
Jimmie Carter

Hey Kevin,
I sincerely have to hand it to you. You are always very much on top of these things, especially when there are problems - you seem to address them right away. That's a rare thing and I really appreciate it.
Ian Grant

Kevin,
You know what I like about working with you? You have huge customers and you still make time for following up on these small things!
Thank you- now I have everything, Carmen Devito

Kevin,
I received these 100 pieces of King Cocobolo today. I would just like to say a big thanks for the excellent service and such a fast shipment to UK! I'll be back!
Cheers, Neil Dyball

Dear Kevin,
I am pleased to compliment the design and fine quality of your products while expressing concern about ecological exploitation of tropical hardwoods. Your dedication to sustainable reforestation of jungles in Central America and your other environmental conservation and education efforts, as well as your
socially-responsible policies and philanthropic generosity are very much admirable. I agree enthusiastically with the principles around which you have based Diamond Tropical Hardwoods/Diamond Teak and shall recommend and specify your products in the future.
Wishing you continued success, Greater Philadelphia House & Home Magazine

Dear Kevin,
The shipment was delivered this morning and I am most impressed by its contents. The lumber you have sent is simply stunning, i am mesmerized by its beauty and cannot find the words to thank you enough for choosing such impressive wood for me. Kevin I am thankful with all that you have done on my behalf, and i feel certain that i’ll be ordering more exotic lumber from Diamond Tropical Hardwoods very soon.
Best wishes, Christopher Duncan-Brown (*see his furniture in our gallery section)

Hi Kevin,
I just got my Cocobolo log delivered yesterday. I purchased it for $1250.00 and it contained 13 boards up to 19 inches at the widest. Holy smokes!!!!!!!!!!! I love it!!!!!!! Just stunned I am. I am in hardwood heaven!!!! I will treasure it and use it for my very best guitars and furniture. I am just so happy with this wood and other cocobolo that I have gotten from you. I am one happy customer!!!!
All the best, Randy Fullmer

Dear Diamond Tropical,
I just wanted to let you know that i received my teak counter top, and it is really beautiful. Thanks very much for the great packaging job. I hope to do all my kitchen countertops with this not to long from now.
Very Sincerely, Robb Anderson

Kevin,
I wanted to send you a thank you for getting the teak to me so fast. Everything is great and the excellent packing prevented any damage. I will definitely contact you if I need more exotic wood in the future. Just a side note, this is for my ‘65 Chrysler boat that i am restoring. With this teak, i should be able to do all my of my trim dashboard, and kick panels. in summary, i am thrilled at your cost, care, and expedited delivery.
Thank you so much, James RoarkKevin,
Got the lumber today. Simply outstanding!!!!! Thank you very much. The cocobolo is everything promised, and more! The teak all looks good, and the goncalo is gorgeous as well. The macawood really looks nice - like rosewood.
Thanks again for everything. Neil O’LearyKevin,
I got the squares yesterday and they look great! I inspected all of them closely and i have to say that i am very satisfied with the material quality and craftsmanship of your workers! They made everything precisely and exactly as specified (except for one side groove that they missed to route) and the whole set looks great. I definitely look forward to working with you again.
Regards, Borislav IgnatovDear Diamond Tropical Hardwoods,
You are about the tenth guy i have ordered wood from, and you have been the best. I enjoyed your personalized service and fair prices. So, my friend, in the spirit of good karma, i am sending you a gift from one of the turning blanks you sold me and hope we continue doing good business together.
Good luck to you, Alex Kirchoff

Dear Kevin,
I wanted to let you know that i received the cocobolo beam today. It is awesome. I will be sure to keep you in mind when i need more.
Thanks again, Kevin Duda

Kevin,
Thanks for your quick response and help, Kevin. I received the tiles the other day and everything looks great. You have been 1st class to deal with from start to finish, and I wish you much continued success in your teak business!
Thanks, Vance Bartley

Kevin,
I just wanted to say Thank You and all the team. I met the delivery drivers this morning at 6:25AM and they were so polite ---- I offered them NYC bagels/cream cheese etc from the corner deli but they wanted to be on their way. You have such professional people working there. You should be proud!
Thank you so much for being there! Again thank you!!! I will be ordering a larger order within the next few weeks. Will Rogers

Kevin,
I received my teak countertop and boards last night and I must say, I did not expect the wood to be this beautiful. The countertop craftsmanship is magnificent, and the boards are perfectly square with no blemishes, I couldn't be more pleased. I know I drove you crazy regarding the delivery, and I appreciate your patience. I will be taking pictures of the finished bathroom and will send you one if desired.
Thank you and I look forward to doing more business with you. David Castillo



July 19, 2011

>From Kelly Odgen, Designer, Dream Hotel Miami

Great! Thank you so much!

The opening down here was a huge success and everyone loves the furniture!

july 18, 2011

Kevin,

I saw the panels today. They exceed my expectations. The owner and I both really like them. Thank you for doing such a great job.

Thanks,

Paul Harness

Design

Plant Specialists

4225 Vernon Blvd

Long Island City, NY 11101

july 15, 2011

Hi Kevin – I just wanted to touch base and let you know that the benches turned out terrific. I couldn’t be happier with them. The client is thrilled. Thanks again for your hard work on this project.

Loren Foster

Lfoster@GaleNurseries.com

Gale Nurseries, Inc.

(P) 215.699.4714

(F) 215.699.3203

1716 School House Lane

Box 439

Gwynedd Valley, PA 19437

Mario Nunez wrote:

Kevin, Fred:

Thank you. The wood looks great, the price was right, and the delivery was as fast as could be. We'll definitely do business again.

Mario nunezm@verizon.net

Hi Kevin:

the (custom) planters you just delivered are great ! Thanks for producing so quickly too !

On another note, I noticed some really cool tree stumps in the truck. I love them ! How can i buy some?

Carmen Devito

Principal

Groundworks Inc.

1726 West 11th Street

Brooklyn, NY 11223

phone 718.265.2268

fax 718.369.1915

Hi Kevin,

The planter is awesome as always. Looking forward to ordering more planters next year. Hopefully much in advance!

Have a wonderful weekend & thank you again!

Alethea

Kevin,

Received my teak today, what can I say. Your service is only exceeded by this beautiful wood that you sent to me. It is perfect. I can't tell you how happy I am that I found you BEFORE I bought "polywood" to rebuild this cockpit table. This will be a fine piece of furniture on our sailboat that we will enjoy for years to come.

Thank you, thank you, thank you. You exemplify customer service!!! It goes without saying, we are customers for life.

Your new friend, Wade

Kevin Yardley wrote:

> Here's a testimonial from a client who recently bought a pack of our teak tongue and groove material: > >> "So far I have built a beautiful Bar Counter (separates kitchen from dining room) with a random teak pattern top (with black walnut trim) and today I finished a teak wall panel (bracketed in custom cut red oak) that extends across a corner of my living room. I made a few small things as well from the shorts like a paper dispenser for notes in my shop. I have just enough left to build a side venting panel for a 7' cupboard I will put in the laundry room. Just to let you know there are more uses than marine* and I am a very happy customer. Thanks, Jack"

Kevin

David Rucker Just wanted to thank you for your help on our kitchen project and also your time in showing me your operations.

The teak is so beautiful we have made a modification so that it will be better highlighted within the project. I've given your name to our contractor and designer; they are very impressed with the resources you can offer to a project.

Your operation locally and as you described in CR is REALLY special. I look forward to visiting you with my wife in the future. Anticipating her reaction I will start saving money now!

Thanks very much. David